We have established an exchange and return policy to guarantee our customers' right to return products if they wish. To ensure transparency, we will explain the mechanism, terms, and conditions specific to MY ELEGANT KID store.
Exchange Procedure:
Exchange requests can be made within a maximum of 7 days from the date of receiving the order by contacting us via WhatsApp. The estimated shipping cost, borne by the customer, is 50 SAR.
WhatsApp: 0506335600
(Please include the order number and the products you wish to exchange in a single message.)
For any exchange, the product must be in its original condition and packaging.
After verifying the product's condition, we will contact you to arrange the exchange. The estimated shipping cost, borne by the customer, is 50 SAR.
Exceptions:
If the error is on the store's part, the store will bear all shipping and delivery costs at no additional charge to the customer.
